BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//https://calenda-formation.labocleo.org
X-WR-CALNAME:Calenda
X-WR-TIMEZONE:Europe/Paris
CALSCALE:GREGORIAN
X-WR-CALDESC:Le calendrier des lettres et sciences humaines et sociales
METHOD:PUBLISH
BEGIN:VEVENT
DTSTART;VALUE=DATE:20090315
DTEND;VALUE=DATE:20090316
UID:196353-20090315@calenda.revues.org
SUMMARY:Citizens vs. customers
URL:https://calenda-formation.labocleo.org/196353
DESCRIPTION:Treating citizens as customers has been one of the key elements in transforming public services in Europe. Many public sector innovations have focused on giving citizens more voice and more choice\, and on giving them the service quality they deserve.… Más informaciones https://calenda-formation.labocleo.org/196353
LOCATION:Helsinki
END:VEVENT
END:VCALENDAR