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Milan
Call for papers - Political studies
Utilisation and non-utilisation of public sector performance information. In search of real evidence
EGPA Study Group on productivity and quality in the public sector
Public administrations have been measuring performance for quite some time now. But is this information actually used, or is performance measurement mainly a ritualistic exercise detached from organisational reality and policy-making. This year’s call focuses on the utilisation of performance information: Who is (not) using performance measurement information, where, when, why and how?
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