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• 31 mar 2009

  Turku

  Call for papers - History

  Life course and learning in history

  Cultural, societal and individual perspectives on adult education and training in Europe

  Le prochain séminaire du réseau de l'ESREA « History of Adult Education and Training » sera organisé à Turku (Finlande), les 8 et 9 juin 2009, couplé avec le colloque du réseau finlandais d’histoire de l’éducation. Il a pour thème : le cours de la vie et la formation (learning) dans l’histoire : perspectives culturelles, sociétales et individuelles dans l’éducation et la formation des adultes en Europe. L’appel à communications est disponible sur le site de l’ESREA : http://www.esrrea.org. Les travaux devront être présentés en anglais (ou au moins pour une part, de manière bilingue). Date limite d'envoi des propositions : 1er mars 2009.

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• 15 mar 2009

  Helsinki

  Call for papers - Political studies

  Citizens vs. customers

  EGPA/NISPACee Second Trans-European Dialogue

  Treating citizens as customers has been one of the key elements in transforming public services in Europe. Many public sector innovations have focused on giving citizens more voice and more choice, and on giving them the service quality they deserve. But are we right to reduce the citizen’s role to that of a customer? What have been the implications of these changes in the public sector? Is the difference between citizens and customers a mere conceptual one, or do the differences run deeper? What is the political, legal, and economic position of citizens and consumers within the organisation of public services? Do they have a different position in different countries? At this conference, we invite perspectives from public administration, public management, political science, law, business and marketing.

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