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Lausanne
Theoretical, empirical ans historical perspectives on wage, subsistence and basic income
The Centre Walras-Pareto is organizing a workshop on the history of wages. The workshop will take place at the University of Lausanne (Switzerland), 29-30 September 2016. Much has been written on wages within economics. In his classical account of the history ofwage theory, Dunlop (1957) refers to three time-periods: the wage-fund theory domination,the rise of marginal productivity distribution theory, and the “contemporary setting”, startingin the 1930s and characterized by a diversity of theoretical arguments; but much has changed.
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João Pessoa
Prim@ Facie, Vol 15, No 29 (2016)
We are especially interested in manuscripts on social rights and democracy. Our intent is to prepare a set of discussions on how democracies promote social rights today, i.e., to what extent social movements, legal institutions, parliaments and executive power are able to find solutions to the challenges of democracies today? Have, for example, affirmative action, housing and health care programs, and even direct financial assistance to the poor actually reduced inequality? In addition, what are the most effective solutions for poverty? Are courts the best way to ensure social rights today? We are also interested in papers that address the costs of social programs. These are some of the possibilities, but many other questions may be brought to the table. We encourage submissions based on historical approaches carried out by jurists, political scientists, historians, sociologists, and other professionals in fields that have particular focus on legal problems.
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Athens
Customer-facing service work as a moment of truth?
European Group for Organization Studies (EGOS) 2015 – Subtheme n°64
The proportion of people working in jobs where dealing with a client/customer is essential has grown considerably (e.g. MacDonald & Merrill, 2009). Although this could encourage the investigation of differences and singularities of service work, managerialist approaches rather tend to assume universal management models, based on a prescriptive set of human resources practices and a harmonious vision of the relationships between management, customers and employees. Writing within this tradition, Norman (1984) labeled the point at which client/customer and service worker interact as the 'moment of truth' for the service firm. This sub-theme asks scholars to critically reflect on what kind of truth claims are put forward, enacted and experienced within service interactions, and on how we, as scholars, mediate these truth claims. A different set of answers to these questions are suggested, for instance, within sociological approaches that analyse service settings as based on potentially antagonistic relationships leading to contradictions and tensions between the parties involved (e.g. Korczynski, 2002; Lopez, 2010).
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