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• 15 mai 2014

  Neuchâtel

  Chamada de trabalhos - Linguagem

  Interactional Competences in Institutional Practices 14

  Institutionally appropriate communication is a major issue in organizations today. The ability to interact within institutional contexts represents a set of practices society members have available for sharing information and communicating, complaining, negotiating, solving problems, bringing off specific tasks, transmitting knowledge and learning. Responsive to context-specific motivations and at the same time transcending any specific interaction, interactional competences are not abstract abilities but are constructed within rich interactional environments, assessed and interpreted according to collectively shared and valid principles. 

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